Subscription policy

Everything you need to know about your RestUp subscription.

Subscription options

We offer various subscription options to suit your needs. Each subscription includes specific products, a billing cycle, and associated prices. The details of your chosen subscription will be displayed during checkout and confirmed via email.

As a subscriber, you have access to your personal subscription portal via: restup.nl/apps/juo/login

Delivery frequency

At RestUp, you decide how often you want to receive your products. You can choose from the following delivery options:

  • Every month
  • Every 2 months
  • Every 3 months

Your chosen frequency will be confirmed during checkout and can be adjusted at any time via your personal subscription portal.

Billing and payment

Subscriptions are billed automatically based on your chosen delivery frequency. By starting a subscription, you authorize us to periodically charge your chosen payment method.

Renewal and automatic renewal

Your subscription will automatically renew at the end of each cycle unless you cancel it before the renewal date. The renewal will be charged to the payment method on file, unless you have updated it before the renewal date.

Cancellation policy

You can cancel your subscription at any time via your personal portal or by contacting our customer service. Cancellations must be made at least 1 day before your next billing date to avoid being charged for the next cycle.

After cancellation, you will retain access to your subscription until the end of the current billing period.

Refunds

We do not offer refunds for partial billing periods or unused portions of the subscription. If you believe you have been charged incorrectly, please contact our team within 7 days at info@rest-up.nl.

Shipping

Products are shipped according to your chosen delivery frequency. Please ensure your shipping details are always up to date. We are not responsible for packages delivered to an incorrect address.

Subscription changes

We may adjust our subscription options, prices, or features from time to time. By continuing to use our subscription service after changes have been implemented, you agree to the new terms.

Contact

Do you have questions or need help with your subscription? Please contact us at info@rest-up.nl. We are happy to help you.